Cabot Heritage Corporation

How to Whitelist our Emails

We all know that spam is a big problem, and our e-mail providers are working hard to keep it out of our inboxes. A lot of us even add spam blocker software on top of what our e-mail provider does…

…and most of us have had e-mail that we really wanted stuffed into the spam folder by mistake.

It’s annoying when this happens, and you don’t want it to happen to your Cabot publications. Here’s what you can do about it: whitelist the people you really want to hear from. Do it right from the start of your subscription, before there’s a problem and you miss an issue.

However, every e-mail provider and every type of spam blocker has a different system. We’ve collected instructions for several of the most popular ones here. To find yours, scroll down (the list is in alphabetical order).

If what you’re using isn't listed here, you’ll have to try contacting your customer service folks for instructions. (One thing you can try no matter what you're using is to add our From address to your Address Book or Contacts list.)

If you're having difficulty or any questions please contact customer service at 1-800-326-8826 or customerservice@cabot.net.

Browser-based PC Clients Mac Clients

Gmail

Gmail

To make sure our email gets delivered to your inbox, you must add [our email address] to your contacts list.

If our emails are being placed into your "Promotions" folder:

  1. Click on the "Promotions" Tab
  2. Find our email and drag it into the "Primary" tab
  3. Click "Yes" when asked if you want future emails go into your "Primary" tab.

If our emails are being placed into your Spam folder:

  1. Click on and open any email from us. If you do not see the e-mail in your "Inbox", please click on your "Spam" folder on the left side under "More" (pictured below).
  2. If the email from us is in your spam folder, check the box to the left of the email, then click the "Not Spam" button up above.
  3. In the upper right side of your inbox screen you will see a "Reply" button, click on the little white star to the left of the button (pictured below).
    Before After
  4. Click the drop down arrow to the right side of that same "Reply" button (in the upper right side of your inbox screen).
  5. Click the "Add us to Contacts List" from the list that appears.
  6. You will now see us appear under the link "Contacts" on the left side of the page.
  7. Click the link "Contacts" and the in the "Search Contacts" form field.
  8. Now you can select to move us to a contact list of your choice and edit any details.

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AIM Mail (AOL)

AIM

  1. Click Contacts in the right toolbar.
  2. Click Add Contact.
  3. Enter the email address and additional information if you wish.
  4. Click Add Contact button in the popup to finish.

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Comcast

Comcast

  1. Click Preferences from the menu.
  2. Click Restrict Incoming Email.
  3. Click Yes to Enable Email Controls.
  4. Click Allow email from addresses listed below.
  5. Enter the from email address you want to whitelist.
  6. Click Add.
  7. Click Update to finish.

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Earthlink

Earthlink

  1. Click Address Book.
  2. Click the Companies (Domains) link in the top right corner.
  3. Click Add.
  4. Enter the domain of the address you want to whitelist.
  5. Click Allow This Company (Domain) to finish.

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Mobile.me

Mobile.me

  1. Click the sender’s name or email address in the header of the message you’re viewing.
  2. Click Add to finish.

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Net Zero

NetZero

  1. Click the Address Book tab on the top menu bar.
  2. Click Contacts.
  3. Click Add Contact.
  4. Enter the email address and additional information if you wish.
  5. Click Save to finish.

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Windows Live Hotmail

Windows Live Hotmail

  1. Open an email from the sender that you want to whitelist.
  2. Click Add to contacts next to the sender name to finish.

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Yahoo! Mail

Yahoo!

  1. Open the email message from the sender you want to add to your address book.
  2. Click Add to contacts next to the sender name to finish.
  3. On the Add Contact popup, enter additional information if you wish.
  4. Click Save to finish.

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Microsoft Outlook 2003

Outlook

  1. Open the email message from the sender you want to add to your address book.
  2. Right-click Click here to download images in the gray bar at the top of the message.
  3. Click Add Sender to Senders Safe List to finish.

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Outlook 2007

Outlook 2007

  1. Right-click on the email you received (in the list of emails).
  2. Click Junk E-mail.
  3. Click Add Sender to Safe Senders List to finish.

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Outlook 2010

Outlook 2010

  1. Click the Home tab.
  2. Click Junk.
  3. Click Junk E-mail Options.
  4. Click Safe Senders.
  5. Click Add.
  6. Enter the email address and additional information if you wish.
  7. Click OK to finish.

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Mozilla Thunderbird for PC

  1. Click Address Book.
  2. Make sure Personal Address Book is highlighted.
  3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
  4. Under Contact, enter the email address and additional information if you wish.
  5. Click OK to finish .

Whitelist your Personal Address Book:

  1. Click Tools.
  2. Click Junk Mail Controls. This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter .
  3. Under Settings, update the White Lists module by selecting Personal Address Book from the pull down menu.
  4. Check the box next to Do not mark messages as junk mail.
  5. Click OK to finish.

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Entourage

Entourage

  1. Open the email message from the sender you want to add to your address book.
  2. Right-click the sender’s email address.
  3. Click Add to address book.
  4. Click Save to finish.

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Mac Mail

Mac Mail

  1. Click Address Book.
  2. Click File.
  3. Click New Card.
  4. Enter the email address and additional information if you wish. .
  5. Click Edit to finish.

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Mozilla Thunderbird for Mac

  1. Click Address Book.
  2. Make sure Personal Address Book is highlighted.
  3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
  4. Under Contact, enter the email address and additional information if you wish.
  5. Click OK to finish.

Whitelist your Personal Address Book:

  1. Click Tools.
  2. Click Junk Mail Controls. This will launch the Junk Mail Controls window that has two tabs: Settings and Adaptive Filter .
  3. Under Settings, update the White Lists module by selecting Personal Address Book from the pull down menu.
  4. Check the box next to Do not mark messages as junk mail.
  5. Click OK to finish.

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Cabot Heritage Corporation
176 North Street
Salem MA 01970

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